Return policies

For cancellations more than 41 days before the expected date of arrival, there is no cancellation fee and the deposit is being refunded.

For cancellations within 40-22 days prior to arrival, the cost of 1 night will be charged.

For cancellations within 21 days prior to arrival, 50% of the total will be charged In case of no show or early departure 100% of the total reservation as it was scheduled on days that are canceled will be charged.

ONLINE PAYMENT

All card payments are processed through Alpha Bank's Alpha e-Commerce electronic payment platform and uses TLS 1.1 encryption with Secure Sockets Layer (SSL) encryption protocol. Encryption is a way to encode the information until it reaches its intended recipient, which will be able to decode it using the appropriate key.